Jewelry B2B Platform

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Order Statuses

What Does My Order Status Mean?

 

 


 

 

Order Status : Awaiting Payment

Every time you checkout an order at magicb2b.com, an order number is created for you.If you decide not to pay for an order you've checked out, you don't need to do anything - it will just automatically expire later.


Order Status : Awaiting Processing

- This means we have received your payment.Your order will be handled according to our standard procedure.


Order Status : Processing

- This means we are processing your order.We are gathering all the products you ordered together and check the quality,making sure they function well.
the "Processing" Include below status.
        1 .Begin Processing
        2 .Processing
        3 .Complete Processing
        4 .Leave Warehouse


Order Status : Prepare Shipment

- We are packing all the products properly,also will follow your instructions to label tha package or add in customized invoice in package.


Order Status : Shipped

- This means we have sent out your order.You will receive an email from Lightinthebox including tracking number and links.You can also log in your account to check it.


Order Status : Received

- This means your order was delivered sucessfully,we will stop tracing this order.If there is any after sale issues,please contact our customer service representative for further action.


Order Status : Cancelled

- The order in this status will be irremediable and useless.The most possibility is that you asked us to cancell an unpaid order


Order Status : Problems

- This means your order have some problem, as payment or your shipping address etc.